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Orders are processed Monday through Friday, excluding holidays. Holidays and peak sales periods may affect your delivery timeframe. An overview with the most up to date estimated delivery time and shipping cost of all our products can be found here.

Almost all of our products are custom made especially for you, and are therefore NOT RETURNABLE. The only exception are our Monkey Bars (unless shipped to Canada, Hawaii or Alaska), and of course if a product arrives damaged. Our full return & cancellation policy can be found here.

All businesses located in California or selling to a California resident must give an individual a clear and reasonable warning of chemicals known to the state to cause cancer birth defects or reproductive toxicity. 

Click here for the California's Proposition 65 details.